The Associated Retirement Community Operators The main body representing the Retirement Community sector in the UK.
ARCO
ASSOCIATED RETIREMENT COMMUNITY OPERATORS
We are prospective ARCO members and aim to comply with the ARCO Consumer Code at all of the retirement communities we are building.
WHY EDEN JOINED ARCO
Eden Retirement Living has joined ARCO to ensure we set and maintain high standards within our Retirement Communities for the best interest of our customers and residents.
ARCO’s aim is to ensure that customers considering a move to a Retirement Community are provided with all the information that they need upfront and that their rights as consumers and as owners and residents are protected.
As a prospective ARCO member, we agree to abide by the Consumer Code and the Standards and Compliance Framework. Eden’s ARCO membership means that we have agreed to go beyond the legal requirements to ensure transparency in our marketing and sales practices, providing information on fees and charges to customers promptly. This Code also sets the core levels of service provision and requires us to treat our consumers fairly.

Eden will be regularly assessed by ARCO to ensure that high standards are maintained. In addition, ARCO supports us to achieve compliance by providing workshops, training, and guidance. Customers and Residents who believe that we have not complied with the Consumer Code can contact ARCO to make a Complaint.
ARCO’s Standards and Regulatory functions are overseen by the Standards Committee which is made up of senior officers of ARCO Approved Operators. The Committee confers Approved Operator status on members who have achieved compliance and works to promote high standards across the ARCO membership.

Associated Retirement Community Operators
We are prospective ARCO members and aim to comply with the ARCO Consumer Code at all of the retirement communities we are building.